Communications2026-06-10 · 1 min read
What Is Omnichannel Communications?
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Plinth
Plinth
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What is omnichannel communications?
Unified society broadcasts across push, email, SMS, WhatsApp, and IVR with per-resident channel preferences and quiet hours.
On Plinth, Omnichannel Communications is part of the Communications suite on the Professional tier. Residents open Omnichannel Communications at /me/comms-preferences. Admins manage it at /admin/comms.